Exchanges + Returns

EXCHANGES 

APPAREL

If the customer is not 100% satisfied, exchanges are accepted. 

SNEAKERS: 

All pairs are carefully hand-crafted, therefore, we ask and encourage our customers to double check their shoe size prior to ordering since all sneaker sales are final.

 

RETURNS 

APPAREL

If the customer is not 100% satisfied, returns are accepted for full refund.


SNEAKERS: 

All pairs are carefully hand-crafted, therefore, we ask and encourage our customers to double check their shoe size prior to ordering since all sneaker sales are final.

 

 

Returns and exchanges for apparel are accepted for up to 7 days from the day of delivery. Products must be unused, in the same condition as received and with the original packaging.  

To exchange or return an item, you should mail your product to:

Mad Spirit

105 Calle Violeta 

San Juan, PR 00927

The client is responsible for covering the return shipping charges. Shipping charges are non-refundable.