Returns + Exchanges

EXCHANGES 

APPAREL: 

If the customer is not 100% satisfied, exchanges are accepted. 

SNEAKERS: 

Since all the sneaker pairs are made-to-order, and handcrafted, we are not able to provide any sneaker exchanges at this time. We encourage our customers to double check their sizes using our Size Guide prior to ordering to avoid inconveniences. 

ALL SNEAKER SALES ARE FINAL

RETURNS 

APPAREL: 

If the customer is not 100% satisfied, returns are accepted for full refund.

SNEAKERS: 

Since all the sneaker pairs are made-to-order, and handcrafted, we are not able to provide any sneaker exchanges at this time. We encourage our customers to double check their sizes using our Size Guide prior to ordering to avoid inconveniences. 

ALL SNEAKER SALES ARE FINAL

Returns and exchanges for apparel are accepted for up to 7 days from the day of delivery. Products must be unused, in the same condition as received and with the original packaging.  

To exchange or return an item, you should mail your product to:

Mad Spirit

105 Calle Violeta 

San Juan, PR 00927

The client is responsible for covering the return shipping charges. Shipping charges are non-refundable.